Privacy Policy

How Dayspring Home Care collects, uses, and protects your information.

Last updated: July 12, 2026

This page is provided as general information and is not a substitute for professional legal advice. We recommend having these policies reviewed by a licensed Texas attorney to ensure they fully meet your business needs.

Dayspring Home Care LLC ("we", "us", or "our") operates this website to provide information about our home care services and to allow visitors to contact us, request consultations, apply for jobs, and request emergency care. This Privacy Policy describes what information we collect and how we use it.

1. Information We Collect

Contact & Consultation Requests

When you submit a contact form or request a consultation, we collect your name, email address, phone number, and any details you provide about your care needs, preferred date and time, address, and insurance type. We use this information to respond to your inquiry, manage your request, and coordinate care.

Job Applications

When you apply for a position, we collect your name, email, phone number, cover letter, years of experience, availability, and a resume link or URL you provide. We do not collect Social Security Numbers (SSN), bank account numbers, or other financial details through our online application form. Sensitive financial information is only collected through secure, separate channels if and when needed for employment.

Emergency Care Requests

When you submit an emergency care request, we collect your name, phone number, email, address, urgency level, type of care needed, and any additional information you provide about the situation.

Usage & Analytics Data

We automatically collect certain technical and usage data when you visit our site, including pages visited, page titles, referring pages, browser type, device type, approximate geographic location, IP address, session and visitor identifiers, and time spent on pages. We also track clicks on phone-call links for marketing purposes. This helps us understand how the site is used and improve our services.

Cookies & Tracking Technologies

We use Google Analytics, Google Tag Manager, and GoHighLevel tracking, which may set cookies or similar technologies to measure traffic and analyze site performance. You can control cookies through your browser settings; note that disabling cookies may affect some site features.

Employee Data

For individuals who join our team, we separately collect employment, timesheet, credential, document, and performance review data through authenticated employee portal access. This data is governed by our employment practices and is separate from the public-facing data described above.

2. How We Use Your Information

  • Respond to your inquiries, consultation requests, and emergency care needs.
  • Process and evaluate job applications and communicate with applicants.
  • Provide, coordinate, and improve our home care services.
  • Send confirmation and internal notification emails.
  • Analyze and improve our website, marketing, and service quality.
  • Comply with applicable legal and operational obligations.

3. How We Share Your Information

We share information with service providers that process data on our behalf, including our email service, analytics providers (such as Google and GoHighLevel), and our website hosting platform (Base44). These providers are bound by their own privacy obligations and use the data only as directed by us.

We do not sell your personal information to third parties. We may disclose information when required by law or to protect the rights, safety, or property of our clients, employees, or others.

4. Data Retention

We retain submissions, leads, and application data for as long as necessary to respond to your request, provide services, and meet legal and operational requirements, after which we delete or anonymize the data. Employee data is retained in accordance with employment and HR requirements.

5. Your Rights & Choices

  • You may request access to, correction of, or deletion of your personal information.
  • Employees can initiate an account-deletion request through the Employee Portal, which notifies our team to process the request within 30 days.
  • All other requests — including deletion of contact, consultation, application, or emergency request data — can be sent to info@dayspringhomecare.com.
  • You can control analytics cookies through your browser settings.

6. Children's Privacy

We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us at info@dayspringhomecare.com and we will take steps to delete it.

7. Texas Data Privacy and Security Act

As a Texas business, we aim to comply with the Texas Data Privacy and Security Act (TDPSA). Texas residents may have additional rights regarding their personal data; to exercise those rights, contact us at info@dayspringhomecare.com.

8. Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision. We encourage you to review this page periodically.

10. Contact Us

If you have questions about this Privacy Policy or wish to request access, correction, or deletion of your data, please contact us: